Business Communication Trainer and 1-2-1 Coach - helping professionals communicate more confidently and effectively across cultures

Qualifications
CELTA
Bachelor's degree (BA, MS, BEd, BFA, etc.)

Despite being extremely competent and knowledgeable in their respective fields of business, many of the professionals I meet at international companies often seem to rely on English language skills that are inadequate to meet the many challenges that they face. This can have a negative impact on their productivity as well as put a strain on their business relations, with miscommunication between business partners (clients or colleagues) potentially leading to unnecessary anxiety and frustration, and even conflict.


I believe that, in order to improve this situation, learners must practice the business communication skills appropriate to their own specific work context, while, at the same time, increasing their awareness of the ways in which both communication strategies and intercultural factors can affect the outcome of a given event. In order to do this, I base my courses on relevant, work-related tasks which learners plan for, perform, and then receive feedback on, with the aim of developing both their language knowledge and skills in the process.


I have made my clients’ more effective communicators by teaching small-group and one-to-one lessons, with managers as well as staff, at both international and Polish firms in industries including IT/software development, finance, marketing, consulting, real estate, insurance, pharmaceuticals, car rental, and law. I do all I can to ensure high-quality course delivery by tailoring goals to meet learner needs and then helping my clients to achieve them in the most efficient way possible.


I can provide a full needs analysis of your business communication issues. If you would like to find out more, please:

▶ email me directly: [email protected]

OR

▶ book a consultation meeting with me: https://calendly.com/toflaher/30min



Individual Students / Small Groups / Companies that would like to work directly with me:

▶ In your message, please include preferred (1) location, (2) time(s) of day, (3) day(s) of the week.

▶ I work exclusively on contract, which includes a cancellation and payment policy.

▶ All contract details, including hourly rate, will be negotiated in discussion (not via email).

▶ A full needs analysis will be conducted before receiving an initial offer.

▶ All meetings, including consultations, are paid in advance.

▶ ‘Trial’ lessons are available only to companies considering long-term, large-scale cooperation.


Schools / Third-Party Training Organizations

▶ Please contact me only if you plan on meeting my financial expectations.


Education, Qualifications, Experience:

▶ Over ten years of experience teaching Business English to leaders in various industries

▶ Trinity College London CertIBET (Certificate in International Business English Training)

▶ The Consultants-E Teaching One-to-One Certificate

▶ Cambridge CELTA (Certificate in Teaching English to Speakers of Other Languages)

▶ Bachelor of Arts in History – European History major / German minor

▶ Certificate of Proficiency in Polish Language - C1


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