Help & FAQ
Can't find what you're looking for? Contact us.
How do I find a teacher?▼
Use the Find a Teacher page to search by language, location, and price. You can browse all approved teacher profiles and contact any teacher directly.
How do I contact a teacher?▼
Open a teacher's profile and use the contact form. Your message will be delivered to their inbox. Premium and Featured teachers also receive messages forwarded to their email.
I am a teacher — how do I create a profile?▼
Sign up for an account, then go to Dashboard and click "Create profile". Fill in your details and submit for approval. Our team reviews all new profiles and you will be notified by email once approved.
What is a Premium subscription?▼
Premium teachers appear higher in search results and their profiles are highlighted. Subscriptions are purchased directly from your dashboard.
What is a Featured subscription?▼
Featured teachers are displayed in a prominent section at the top of search results pages. Featured status is available as a separate subscription from your dashboard.
How do I download my invoice?▼
Invoices for subscription payments are available from the Subscriptions page in your dashboard. Click the Download Invoice link next to any paid subscription.
I forgot my password — what do I do?▼
On the sign-in page, click "Forgot password?" and enter your email address. You will receive a password reset link.
How do I delete my account?▼
Go to Dashboard → Account settings and click "Delete my account". You will receive a confirmation link by email. Your account will be permanently deleted after 30 days.